|Q & A on FASTPASS
FASTPASS is a free
ride reservation system that gives you a ticket to ride a
popular attraction during a specific time frame. This
allows guests to bypass a long line, do other things
(such as another attraction or a meal), and return at a
designated time to ride the attraction. FASTPASS is
optional -- you can wait in the regular queue (standby)
if you chose.
FASTPASS in use at Walt Disney World?
- Disney's Animal Kingdom
- Countdown to Extinction
(online mid-July 1999)
- Kali River Rapids (online
- Kilimajaro Safaris (online
- Test Track (online
November 25, 1999)
- "Honey, I Shrunk the
Audience" (online December 1999)
- Disney-MGM Studios
- Rock 'N' Roller Coaster
(online July 29, 1999)
- Tower of Terror (online
November 25, 1999)
- Star Tours (online
- Voyage of the Little
Mermaid (online December 1999)
- Magic Kingdom
- Space Mountain (online
August 2, 1999)
- Splash Mountain (online
during busy periods)
- Jungle Cruise (online
- Many Adventures of Winnie
the Pooh (online December 1999)
Note: Park Guidemaps should
indicate which attractions are using FASTPASS.
How do I
Walk to the attraction you intend to
ride. Check the two posted wait times -- one is for
standby (regular queue) and one is for FASTPASS (virtual
queue). If the Standby time exceeds the amount of time
you're willing to wait and a FASTPASS time is posted,
proceed to the FASTPASS area which is generally near the
entrance to the attraction queue. Each member of your
party must insert their admission media (ticket, resort
identification card, annual pass, etc.) into the FASTPASS
machine. A FASTPASS pass is issued, including the
one-hour window during which you should return to the
attraction. Keep your pass in a safe place as you will
need it later.
one member of my party gets a different FASTPASS time
than the rest of us?
This is a possibility, but if it
happens your entire party is allowed to enter the
attraction at the earliest time shown on your FASTPASS.
This does assume that every member of your party presents
their admission media at the same time. You should not
send one person ahead to get the FASTPASS pass just to
get an earlier time.
happens when we return to the attraction during our
one-hour window for FASTPASS?
Look for the FASTPASS queue (there
should be a sign nearby or overhead) and proceed directly
to it. A Cast Member will ask to see your FASTPASS
pass(es), but will not take them. Once you present your
passes, continue through the queue to the attraction. In
most cases there will be little to no wait for the
attraction. A Cast Member at the end of the line will
collect your FASTPASS pass(es) before you actually get on
line jumpers? Couldn't someone just sneak into the
FASTPASS queue from the STANDBY queue?
It is possible, but without a FASTPASS
pass to present to the Cast Member at the end of the
queue, the guest would be instructed to return to the end
of the line.
do we have to wait to ride the attraction?
When you approach an attraction, the
FASTPASS clock will tell you how long you have to wait.
Additionally, the FASTPASS pass displays your time window
for return. Guests have reported the time to be as early
as 25 minutes and as late as a couple of hours.
Can I be a
few minutes early for my one-hour window? A few minutes
Guests report that Cast Members do not
let guests into the FASTPASS line until their one-hour
window begins, so arriving early is not helpful.
Likewise, if you miss your one-hour window, you probably
will miss your opportunity to ride the attraction.
happens to FASTPASS if an attraction goes down?
If an attraction goes down, the
FASTPASS system will stop issuing passes. If you already
have a pass, you should be able to use it any time after
the attraction comes back up.
A reader writes: "When we were
there, Kali River Rapids in Animal kingdom went down
during our FASTPASS time. If you go up to a cast member,
they will mark your FASTPASS for entrance any time after
the ride begins again. It is important to get the cast
member to mark your ticket. (Contributed by Theresa)
miss the pre-show if I use FASTPASS?
No. If an attraction has a pre-show,
the Standby and FASTPASS lines will merge at the entrance
to the pre-show so no one misses any part of the
Can I have
more than one FASTPASS reservation at time?
Officially, no. The FASTPASS system
will not issue another ride reservation if you are
already holding one. You must wait until after the start
of your pass's one-hour window.
Can I use
FASTPASS to ride an attraction twice?
Your FASTPASS pass is only valid for
one ride on an attraction. You could, however, get a
FASTPASS for a future time and then wait in the Standby
line. This would allow you to ride the attraction once as
standby, and exit, and walk on the ride again with your
FASTPASS (assuming you exited the ride within your
happens if I lose my FASTPASS pass?
You must get a new one or wait in the
Standby line. If you have a PassPorter, we recommend you
keep your pass(es) inside it.
FASTPASS system wasn't working when we went to Countdown
to Extinction. Did it go the way of the dinosaurs?
Most likely FASTPASS wasn't needed when
you visited. The FASTPASS system is available during peak
times and seasons, so it will not be used all of the
FASTPASS really work?
Yes. Guests report great success with
FASTPASS, as it frees them up to visit other attractions,
take meal breaks, and so on.
does it cost to use FASTPASS?
There is no charge for this service.
the official word from Disney about FASTPASS?
Disney's FASTPASS Gives Disney Park
Guests Alternative to Waiting in Line
LAKE BUENA VISTA, Fla. -- Walt Disney
World Resort is introducing an innovative system this
month at Disney's Animal Kingdom that gives guests an
alternative to waiting in line at popular attractions
during peak seasons. Disney's FASTPASS is Walt Disney
World Resort's newest guest improvement that frees guests
to enjoy more of the Disney park they are visiting.
The system is expected to roll out at
popular attractions in the Magic Kingdom and Disney-MGM
Studios later this summer. "We're always striving to
set new standards in guest service," said Bruce
Laval, executive vice president of operations planning
and development for Walt Disney World Resort, "and
Disney's FASTPASS gives guests time and flexibility to
experience more of the fun."
Here's how it works:
When guests approach an attraction offering Disney's
FASTPASS, they will have the choice of using Disney's
FASTPASS or waiting in the regular line. A display clock
denoting regular wait time and the return time for
Disney's FASTPASS will assist guests in making their
decision. If guests choose Disney's FASTPASS line, each
member of the party will insert his or her theme park
admission ticket into a turnstile to receive the FASTPASS
and a return time. Then they can use the time they
normally would spend in line enjoying other areas and
attractions in the park until their designated return
time. When they return, they will go to the Disney's
FASTPASS entrance and proceed directly to the attraction
pre-show or boarding area with no further wait.
At Disney's Animal Kingdom, selected attractions using
Disney's FASTPASS include Kilimanjaro Safaris, Countdown
to Extinction and Kali River Rapids. There is no extra
charge for Disney's FASTPASS, and guests can get a pass
for only one attraction at a time.
Before There Was FASTPASS . . .
Although Disney's FASTPASS is Walt Disney World Resort's
newest guest offering making Disney park visits more
enjoyable, here are several special guest touches that
have been offered for years:
Surprise Mornings Overnight guests at Walt Disney World
Resort hotels can get a start on Disney park fun
one-and-a-half hours ahead of regular day guests. The
early-bird perk rotates among Disney-MGM Studios (Sunday
and Wednesday), Magic Kingdom (Monday, Thursday and
Saturday) and Epcot (Tuesday and Friday). Walt Disney
World transportation runs early between the hotels and
the designated Surprise Morning Disney park.
Magic Kingdom E-Ride Nights Held on certain evenings at the Magic Kingdom,
and exclusive to Walt Disney World Resort hotel guests
carrying multi-day tickets, this event provides guests
with special "after hours" access to their
favorite Magic Kingdom attractions. E-ticket parties
typically take place between 10 p.m. and 1 a.m., and
include some of the more popular attractions.
Elaborately themed queues add a whole new dimension to
the guest experience. State-of-the-art pre-shows extend
the time in which guests are engaged in the story of the
attraction. For instance, the Test Track (Epcot)
experience and Kali River Rapids white-water adventure
(Disney's Animal Kingdom) really begin in the queue,
where guests learn the significance of automotive testing
and the threat deforestation poses to our environment and
the habitats of hundreds of animals.
Located near the center of each of Walt Disney World
Resort's four major theme parks, tip boards are useful
tools that allow trained cast members to aid guests in
getting the most out of their visit. Up-to-the-minute
listings of wait times at all of the parks' attractions
allow guests to best plan their day.
Laugh 911/"Streetmosphere" Cast members recognizing increases in demand
for certain attractions can alert their partners in Walt
Disney World Entertainment to roll out a portable
entertainment set. Often comedic in nature, live
"Streetmosphere" comes to the rescue, providing
another element for guest enjoyment.
During peak seasons, Walt Disney World Resort extends
park hours to accommodate early birds, night owls and
everyone in between.
Also, this announcement appeared in the
Be among the first to try out Disney's Fasspass, the new
time saving guest service, exclusive to the Walt Disney
World resort, that eliminates the wait for your favorite
attractions. Right now, the FASTPASS is available
on the most popular Disney's Animal Kingdom
attractions. But soon, the FASTPASS will be cutting
line times in all four Disney Theme parks. There,
you'll recieve a complimentary FASTPASS with a designated
ride time to return later and hop on board, with no
further wait. Go see. Go do. Go Play. Then,
when your time rolls around, head back to the attraction
with your FASTPASS in hand. Look in each park's
guidemap for attractions offering this awesome new
Additionally, this brochure is
available to guests inside the resorts and parks:
Can't wait to ride your favorite rides?
Disney's FASTPASS Now cutting
attraction wait times at Walt Disney World Theme Parks
With Disney's FASTPASS, the amazing,
new guest service exclusive to Walt Disney World Theme
Parks, you no longer have to wait in line for many of
your favorite attractions.
Just slide your regular Park ticket
through the tunstiles at participating attractions and
get a complimentary FASTPASS imprinted with a designated
ride time. Then, go play in the Parks. When your ride
time rolls around, come back to the FASTPASS entrance and
hop on board with no further wait.
Disney's FASTPASS. What you've been
NOTES AND TIPS:
- Refer to in-Park guidempas for
specific participating attractions marked with
this symbol: FP
- You have a 1-hour window following
your designed ride time to use your Disney's
- Only one Disney's FASTPASS per
guest can be issued at a time., meaning, it's not
possible to acquire a Disney's FASTPASS for other
attractions until your ride time has expired.
- Each member of your party must be
present to meet attraction height requirements
and get his or her Disney's FASTPASS.
- Naturally, you may stand in the
regular stand-by line and wait if you wish.
a FASTPASS pass look like?
The pass is about 2" x 3",.
The front bears the name of the attraction, the time
frame for which it is valid, and the date and time the
pass was issued. The back notes the rules conditions of
the pass. Here's a diagram of a pass we have in our
Valid for Entry
Please enter the pass
entrace at the attraction between the times noted
on the other side.
Operating hours of
the attraction are subject to change without
close temporarily without notice.
Not valid for
admission to any theme park.
Persons who do not
meet the minimum height requirement of 46"
may not ride the COUNTDOWN TO EXTINCTION®
||NOT FOR SALE
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