Disney Cruise Line and Its Ports of Call LIVE! Guidebook

PassPorter's Disney Cruise Line LIVE! Guidebook
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Surfing the Internet

Surfing the Internet

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While it isn’t as fun as a message in a bottle, the Internet is an easy, quick way to keep in touch with family, friends, and clients while you’re cruising. Wi-Fi Internet access is available on all ships, for a fee. Several service plans are available and like cellular data plans ashore, you pay by the megabyte, but rates are much higher than they are ashore. If you leave your laptop or mobile device logged into your Connect@Sea account, data fees can mount up quickly, so be sure to log out via the Connect@Sea web page between sessions!

Tip: Watch the Personal Navigator on your first day for a free 50 MB Internet package—if offered, it's only available for a limited time on the day your cruise begins. You get only one free package per stateroom, but everyone can use it.

Wireless Internet access is available throughout the ship, though signal strength isn't always good inside of staterooms. You’ll need to bring your own WiFi-equipped laptop or mobile device, or borrow a laptop from the Connect@Sea Desk (Magic Class deck 3 aft, Dream Class deck 4 mid) or Guest Services at no charge ($200 deposit is required). (The Magic Class ships used to have Internet Cafés with terminals, but those have been removed.) 

Getting Started—Once on board, look for the Connect@Sea information sheet in your room, at the Connect@Sea Desk, or from Guest Services (deck 3). If you have questions, you can check with one of the Connect@Sea managers, who are on duty during the day and early evening, or at Guest Services. Read the instructions and the FAQ on the back of the sheet, there are lots of useful tips, especially for minimizing data charges.

Connect to DCL-Guest Wi-Fi—The same Wi-Fi network (DCL-Guest) is used by the free DCL Navigator mobile app and the Connect@Sea paid service. Network use is free for the DCL Navigator app, while access to paid Internet service is controlled via a log-in page in your web browser. If you plan to use the app, we recommend you log into the network in the cruise terminal (if possible) or soon after you board, so you can download all the info specific to your cruise. After downloading, we suggest you turn off Wi-Fi and use your regular cellular data service until you leave port. That way, you can maintain your Internet connection at much cheaper rates. Once you lose your cellular data connection, switch your mobile devices to Airplane Mode, then turn on Wi-Fi again.

Logging In—Once you've connected to Wi-Fi, open your web browser. A Connect@Sea log-in page appears, describing the various connection packages. You can create a single account that can be shared, or individuals can have their own accounts. More than one device can be logged into an account at the same time, so sharing is practical, but the Usage Meter on the log-in page doesn't tell you which device(s) are using the data.

When we can’t get a good signal in our stateroom, we like to connect while sitting in the comfortable chairs on deck 4 or 5, overlooking the atrium (including the Vista Café on the Dream class ships), or in the Cove Café. Connecting with a variety of mobile devices (including iPhones and iPads) has been smooth sailing. Instructions for both laptop and mobile device users are provided on the Connect@Sea information sheet. Note: VOIP (Voice Over Internet Protocol) services, such as Skype or FaceTime, had been blocked on the Disney ships, but cruisers are currently reporting that they are working (albeit slowly, of course). EMC (http://emcconnected.com) is the Internet access provider.

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