Disney Cruise Line and Its Ports of Call LIVE! Guidebook

PassPorter's Disney Cruise Line LIVE! Guidebook
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Staying Connected in Your Stateroom

Staying Connected in Your Stateroom

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Disney Cruise Line offers stateroom wireless Internet access and cell phone usage. We’ve used both and can offer tips for you to get the most out of your money and time.

A connected laptop!

Stateroom Wireless (WiFi) Internet Access—All staterooms have wireless (WiFi) access. Alas, we find the service to be spotty or sluggish, especially during peak usage times (late afternoon and evening). If you need the best connection, you’ll still want to go out to one of the public “hot spots” (we recommend deck 4 or deck 5 midship)—see page 210 for details. But if you tend to check your mail late at night before bed, stateroom Internet access is extremely convenient. As to which staterooms have the best access, it’s hard to say without testing each one. On our most recent cruises on the Magic Class ships, we had spotty service in our staterooms (both on deck 6). When our reception was bad, we walked down to deck 5 midship, where it was quite strong. In a pinch, we were able to position the laptop closer to the stateroom door for improved service.

Stateroom Cell Phone Usage—Disney has enabled cell phone usage in your stateroom (this is different from the Wave Phones—see page 153 for details). Once your ship is 8–10 miles out to sea, the Wireless Maritime Services (WMS) kick in and allow personal cell phone usage, but only in your stateroom. This “Cellular at Sea” service is available for most major cell phone carriers (such as AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, etc.), and your carrier bills you directly. No cell phone charges will appear from Disney on your cruise bill. If you plan to use your cell phone at sea, call your provider before leaving to check on rates and find out what is needed (such as international roaming). Don’t assume that your cell phone won’t work without international roaming turned on, however. To avoid unexpected charges, turn off your cell phone and other wireless devices while you’re on your cruise, or use “airplane mode.” We tested the service on a recent cruise and discovered that we were able to make a call from our stateroom without having turned on international roaming. When we checked our bill upon returning home, AT&T had charged us $2.50/minute. The charge appeared on our bill immediately, but be aware that these special usage charges can take up to 90 days to appear on a bill. Note that these cellular services are disabled while in a port, but you may be able to make cell phone calls using the port’s cellular networks anyway. Look for a brochure in your stateroom that explains the current Cellular at Sea service in detail.

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Top Photo Slice: Using an iPad at bedtime on the Magic (℗ 53302) Photo contributed by © Jennifer Marx



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