Disney Cruise Line and Its Ports of Call LIVE! Guidebook

PassPorter's Disney Cruise Line LIVE! Guidebook
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Castaway Club

Castaway Club

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Once you’ve got a Disney cruise under your belt, you’re an automatic member of Disney’s Castaway Club cruiser loyalty program. As a Castaway Club member, you get special, member-only perks for future cruises, such as exclusive insider information, a special toll-free number, special check-in area, and a free “welcome back” gift in your stateroom. In October 2009, the Castaway Club was enhanced with even more benefits for cruisers with multiple sailings!

Castaway Club membership is organized into three tiers based on the number of Disney cruises you’ve completed—Silver (1–4 cruises), Gold (5–9 cruises), and Platinum (10+ cruises). Benefits for each tier are below, and explanations of each benefit on are the next page.

  Silver Castaway Gold Castaway Platinum Castaway
Benefit (1–4 cruises sailed) (5–9 cruises sailed) (10+ cruises sailed)
Insider Exclusives
Early activity booking 90 days prior to sailing 105 days prior to sailing 120 days prior to sailing
Toll-free number
Early itinerary booking
Special check-in
Stateroom gift
Onboard booking offer
Onboard reception  
Merchandise offers  
Priority check-in    
Boarding time  pick  
Palo dinner    

Membership is automatic once you complete your first Disney cruise. You can lookup your Castaway Club membership level, past cruises, and program information at https://disneycruise.disney.go.com/castaway-club/, or call 888-DCL-2500.

When you book your next cruise, be sure that Disney or your travel agent knows you are a Castaway Club member—don’t just assume they have this information. It’s important that your reservations be properly linked with your Castaway Club account so you get credit for them!

When guests with different Castaway Club membership levels cruise together in the same stateroom, all guests in that stateroom are treated as if they are at same level as the highest-level guest in the stateroom. This means that everyone in the stateroom is invited to any special receptions or experiences, everyone gets the same color lanyard, etc. This courtesy does not apply to linked staterooms, however.

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Top Photo Slice: Jennifer's Platinum Castaway Club lanyard and Key to the World card (℗ 53526) Photo contributed by © Jennifer Marx


      You are viewing page 571, which is section 20 of chapter 11 of PassPorter's Disney Cruise Line guidebook.
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