PassPorter.com - Walt Disney World, Cruise, Disneyland travel guidebooks, tips, planning, articles, photos, and information
PassPorter.com
Award-winning travel guidebooks
Home Florida - Walt Disney World Caribbean - Disney Cruise Line California - Disneyland Resort Anywhere and Everywhere! Travelers Store Message Boards PassPorter's Club Help!
  About Us  |  Customs Office   |   Register Books   |   Book Updates   |  Newsletter  |   News Desk   |  Articles  |  Photos  |  
       LINKS



PassPorter's Walt Disney World News Bulletin

Walt Disney World Resort Scooter Rental Company Policy Change

Published 10/30/2012 by PassPorter News
Filed in Walt Disney World
  
Recommend
Twitter
Comments
Print
Walt Disney World's resorts now have a list of five "preferred" vendors for electric scooter (ECV) rentals. The vendors - Apple Mobility, Best Price, Buena Vista, C.A.R.E, and Scooter Bug - will be the only vendors allowed to drop off and pick up scooters from Bell Services without the renter being present. All other vendors will have to schedule a time with the guest for both pick up and drop off.

This news bulletin updates page 36 of PassPorter's Walt Disney World 2012.


Photo illustrating Squirrel at Epcot
Image of Squirrel at Epcot contributed by Charity17 from the PassPorter Photo Archive


Reader Comments:

Why are they doing this? I love Walker Mobility! I have used a few of the other people and DO NOT like their services. Walker has always been fantastic.

     Yensid Srevol on November 13, 2012 @ 12:04 pm
I haven't heard specific reasons. From a business standpoint? Maybe they're charging franchise fees to the companies that are participating - maybe we're seeing a list of those willing to pay, or who won the bidding. Maybe these are the companies that have given the fewest problems to bell services. Overall, bell services benefits by having fewer pickups and deliveries to deal with each day.

The number of companies delivering scooters, strollers, storage boxes, groceries, etc. just keeps growing, and the number of scooter companies is especially large.

     Dave Marx on November 13, 2012 @ 6:49 pm
I was told by A scooter company I use all the time that Disney is demanding a $30 fee on each rental that is left at Bell Services. The five preferred are the only companies that agreed to pay it. Don't know if it's true but this is what the manager of the company I use said. He also said that a number of the companies that didn't agree are getting together and complaining to the government agency for ADA compliance because they feel it is a violation. This is what he told me when the change was first announced.

     jenjen1127 on November 19, 2012 @ 11:29 pm
That really stinks:mad:. We've used Scooterama and they've always been great

     jimmymac on November 20, 2012 @ 12:04 pm
One reason for the change is that Disney wants all scooters to have industry standard tie-downs so that buses can load more quickly, and guests will be safer. As a result, we'll all get to the parks and back faster!

One side-effect of this rule is that the 3-wheel scooters are out, because none currently manufactured have the right tie-downs. The fact that the 3-wheelers are involved in more accidents per guest-day was a contributing factor.

While guests can continue to rent and use the 3-wheelers from unapproved vendors by meeting them in person, I rather suspect that Disney may eventually bar them from using buses. Something to watch for in future.

     Zazu on November 30, 2012 @ 11:24 pm
I wonder about the three wheel thing, because we rented a three wheeler from Apple in November, and saw lots of other folks using them from "approved" vendors as well. I might add that my husband was very pleased with this scooter which was lighter and easier to manouver and dismantle to transport in our car than the slightly larger scooters we had rented from Buena Vista and Walker in the past.

     yalibrarian on January 5, 2013 @ 10:01 am
I understand the thought process regarding the 3-wheeled chairs. It does take a long time to load chairs that don't have standard tie-downs, and I know that the 4-wheel versions are safer.

I am disappointed that there will be a change to pick up/drop off at Bell Services. I mean, I understand the overwhelming number of companies that provide services to vacationers, but part of the magic of Disney was how accommodating they are to the client (us). I feel this should include the right to choose from which company we want to rent.

It doesn't effect my next vacation because I plan to rent one at the park to avoid loading it onto the busses. However; my entire family is coming back in 2014, and will need several scooters for use during the entire vacation (not just at the parks). We prefer Walker Mobility, and now it looks like that may become a problem.

I also feel bad for people who bring their own scooters, if they end up not allowing them on the busses.

     DSNYD on January 5, 2013 @ 10:19 am
We have always used Walker Mobiity in the past. What a shame because they provide excellent service.

     rozipod on September 3, 2013 @ 6:06 pm
rozipod;4220508 >We have always used Walker Mobiity in the past. What a shame because they provide excellent service.

You can still use Walker Mobility while at Disney. They just can't leave thier scooters in the luggage rooms anymore. We used Walker on our recent vacation (8/9 to 8/19) and the scooter they were going to leave for us, Lenny couldn't adjust the seat so the Walker employee just went back to his van and got out another one for us. Getting one from bell services like that, you'd have to call the company and wait around for a new scooter but we got our right away, no additional waiting or phone call involved. For us, it was just as easy to use Walker as one that can leave at Bell Services though. You pick up and drop off at the same location only you have to schedule times. No big deal IMO.

     CinderAbby on September 4, 2013 @ 8:13 pm
View all 9 comments in forum thread

So what do you think? Click here to share your comments, feedback, and experiences on this article and topic!

(Note: You must be a member of our PassPorter Message Board Community to leave comments. Join today for free!)

Return to the News & Updates Desk


       DEAL
E-Book of the Day:


PassPorter's Disney Vacation Club Guide is an in-depth guide to everything about the Disney Vacation Club (DVC) at Walt Disney World, Disneyland, and around the world. Get it for $8.95 or less in the PassPorter Store or FREE of extra charges through the PassPorter's Club.

       GEAR
Gear to Travel Far and Near:


Keep your ID, cards, and cash handy and secure with a PassPorter PassHolder Pouch, a lightweight, six-compartment pouch with an attached neck cord.

'I admit I wasn't all that sure I would really 'needed' the PassHolder Pouch. Even my husband was hesitant to use it, but after the first day on our trip, we couldn't imagine our entire vacation without them! Our Key Cards, receipts, and money were kept save and with us at all time. Even with the rain, it kept everything dry. A must!' -- SandiF from San Jose, CA

       TOOLS
Tools to Travel:


Get 'all-you-can-read' access to our popular travel e-books, interactive and customizable e-worksheets for travel planning, our best discounts on our bestselling print guidebooks, and various e-tools for vacation planners. Join the PassPorter's Club!

       CONNECT
Stay Connected:

Subscribe to our free newsletter

Follow us on Facebook

Follow us on Twitter

Join our forum community


       SHARE
Contribute to PassPorter:

Would you like to lend your voice, opinions, and experiences? We'd love to include you! We accept submission of articles, photos, tips, and news/corrections, and our forum community is always open for to you discuss topics and share your thoughts.

       OVERHEARD
PassPorter's Real-Time Review:

Q: What do you like best about PassPorter?
A: "The helpful tips. "
-- comment submitted by Bonnie Payne (2014-10-12 17:10:22)

Read all of PassPorter's real-time reviews!


       FIND
Search Our News Bulletins:
       HOT
Popular Articles:
Not A Chicken Nugget in Sight - Almost
Worries About Taking a Disney Cruise - Part 2
Epcot - Not Just for Grown Ups
Worries About Taking a Disney Cruise
There's an App for That - Part 3
One Night in Venice, Italy
Enjoying the Re-Imagined Disney Magic
The 2014 Disneyland Half Marathon Weekend
       PEEK
Latest Photo:
Hopscotch in UK pavilion
Photo by kbieber | Submit a Photo | See More Photos
       REPORT
Recent Trip Report:
RSS General
FW,W,W, and more WF October 2014
by KimandMark
22 Oct 2014 at 2:48pm
*I don't think I finished my report from my family trip in May. I'm sorry. Really, I am, but honestly, I can't even remember what I was writing...

(click report title above to read more)
       CHAT
Latest Forum Posts:
RSS General PassPorter Community - Boards & Forums on Walt Disney World, Disneyland, Disney Cruise Line, and General Travel - 13,14,15,16,17,18
PassPorter Community - Boards & Forums on Walt Disney World, Disneyland, Disn...
Discussion forums about Walt Disney World, Disneyland, Disney Cruise Line, and General Travel provided by PassPorter Travel Press, the ultimate Disney travel guide and book series.


Rent/drop off car at Disney?
by SheLovesAriel
16 Oct 2014 at 12:59pm
As luck would have it, I will be arriving in Orlando a week before my family for a work conference and staying three extra nights between work and...
(click title above to view replies)

Disney Merchandising is not letting you buy Frozen merchandise
by CinderAbby
11 Oct 2014 at 8:51pm
I don't know why but when we were in Disney, I never got Abby a stuffed Sven. We were in the Studios three different days but in the gift shops only...
(click title above to view replies)

Claiming Disney Visa Rewards in the park?
by B.M.
11 Oct 2014 at 6:39pm
I read on-line that you can claim your Disney Visa Rewards in the parks... I just wanted to verify this information.... So, I can show them my...
(click title above to view replies)




Total Visits: 5283



PassPorter ~ 1998-2014 ~ 16 Years of Making Dreams Come True!
Publishers of bestselling travel guidebooks and proud recipients of 13 national book awards
About PassPorter
About Us
Site Map
Press
Privacy Policy
Images & Artwork
Guidebooks
About
Previews
Buy
Reviews
Updates
Features
News & Updates
Articles
Podcasts
Photos
Message Boards
Newsletter
Concierge Desk
Desktop
Trips
Books & E-Books
Tips
Settings
Customs Office
Register Books
Book Updates
Contests
Checklists
Help & Info
Finding Answers to Questions
Help Desk
Using Your PassPorter Forum
Store Customer Service
E-Mail Us
Follow Us
PassPorter.com Front Page (Updated Daily!)
PassPorter Newsletter (weekly and free)
Latest Posts
Facebook
Pinterest
YouTube Channel
Questions? Check our Site Map and visit our Help Desk to learn how to contact us online, by e-mail, and by phone.
Please feel free to link to this page so that other vacationers can find it.