Help is Here!

We know that technology sometimes leaves a bit to be desired. Whether you're having problems finding what you want or encountering errors when you place your order, we're always here to help, and always happy to hear from you! 

Your question may be answered already in one of our help articles, listed to the right.

If you can't find an answer online, no problem! We're ready and able to assist you from 9 am ET to 5 pm ET, Monday-Friday at the PassPorter Help Desk or by e-mail at support@passporter.com. Phone (you are welcome to phone during the evening and on weekends, but please understand we have limited staffing during this period). Here's how you can reach us:

E-mail: support@passporter.com
Live Chat: Live Chat
Fax: 734-332-7806

If you ever have any questions, concerns, or suggestions about shopping through PassPorter.com, we encourage you to contact us at support@passporter.com and/or fill out our shopping survey!

First Time Visitors:
Frequently Asked Questions
Safe Shopping Guarantee
Satisfaction Guarantee
Privacy Policy
Coming Editions Calendar

Ordering:
How to Order
Pre-Order Policies
Troubleshooting Errors
Payment Options
Sales Tax
Redeeming Your Coupon

E-Books:
Lookup/View My E-Book
How to Read E-Books on Mobile Devices, such iPad, Kindle, and Nook
PDF File Download Help

Shipping:
Shipping Rates & Options
International Shipping
Where's my order?

Returns:
Returns Policy

Satisfaction:
Satisfaction Guarantee
What Did You Think? (Take a Survey)

Thank you for shopping at PassPorter.com!