Disney Hotel Amenities: Food to Pools

Food—Every Disney hotel offers eateries, including quick-service cafes or grab-and-go snacks, full-service restaurants, and room service. All hotel eateries are noted in each hotel’s dining section later in this chapter. Find details on each hotel's table-service restaurants, starting on FoodIf you are looking for snack food or groceries, each hotel has a gift shop with a small selection of foodstuffs and drinks. You could also visit any of the many convenience stores just outside the gates.1325.

Guest Services—Each Disney hotel has a Guest Services desk where you can purchase park passes, make dining arrangements, and find answers to just about any question. You can also connect to Guest Services through a button on your in-room phone.

Housekeeping Services—Every Disney hotel has daily “mousekeeping” services, and provides you with extra towels, pillows, and blankets upon request, as well as a hair dryer if one isn’t provided in your room. If you need extra toiletries, don’t hesitate to ask. Tipping is customary.

Ice and Soda—All hotels have ice machines. Most, but not all, also have soda machines (Coke products only). If soda is important, pick some up at a grocery store before you arrive (it’s cheaper).

Information—Check the Disneyland information channel on your in-room TV. This channel offers a nice introduction for newcomers, plus a peek at what’s new for veterans.

Laundry—All three Disneyland Resort hotels have laundry rooms on their premises. All washers and dryers now take only credit or debit cards as payment--expect to pay $3 per load for washing, and $3 for drying. Laundry bags and forms are available in your hotel room for same-day laundering (but it’s very expensive). Tip: Store your dirty laundry in the laundry bags, and bring your own detergent and dryer sheets.

Mail and Packages—Purchase stamps at Guest Services and in many shops; mail can be dropped off at Guest Services or placed in mailboxes in the hotel lobbies. Federal Express also picks up and drops off packages. A full-service Post Office (Holiday Station) is at 1180 West Ball Rd., about 1 /2 mile northwest of the Disneyland Resort.

Money—Cash, Disney Dollars, Disney gift cards, traveler’s checks, MasterCard, Visa, American Express, Discover, Diner’s Club, and JCB are accepted, as well as personal checks with proper ID. ATMs are located near the hotel’s front desk. Make your room deposit over the phone or fax with the above credit cards or by mail with a check. Note that Disney Dollars are no longer sold, but are still accepted.

Parking—Secured, gated parking lots are available at all Disney hotels, at $18/night for self-parking, or $28/night for valet. Oversized vehicles, motor homes, and tractors without trailers will be charged $23/night, while those with buses and tractors with extended trailers will pay $28/night. Visitors not staying at the hotel will pay $18 for the first hour, then $9/hour, with a maximum of $58. Oversized vehicles are charged $23 for the first hour then $9/hour thereafter, same maximum. Valet parking for visitors is $28/first hour, then $9/hour, with a maximum of $100. Disney Vacation Club members staying on points self-park free.

Pets—Pets are not allowed in the hotels unless you travel with a companion (guide) animal. Guests can leave pets for $20/day in the Disneyland Kennel (first come, first served, no reservations), just east of the main Disneyland entrance. No overnight facilities are available. See https://disneyland.disney.go.com/guest-services/kennel/ for other requirements. If you must bring your pet, consider one of the Good Neighbor hotels that accepts pets (see Good Neighbor Hotel Comparisons, page 56).

Pools—Every Disney hotel has at least one swimming pool and water slide, and both the Grand Californian Hotel and the Disneyland Hotel have an additional themed pool complex. Paradise Pier’s pool area was updated a few years ago as well. Note that only guests staying at a hotel can use its pool. Towels are available at the pool, as are flotation vests for kids. See hotel details later in this chapter for pool descriptions.