Replacing The Magic: What To Do If You Lose Your Park Passes

While at the Magic Kingdom, I had my Key to the World card in a FASTPASS pouch, hooked to a lanyard. All were Disney purchased products so no low quality knockoffs here. Apparently the FASTPASS pouch couldn't hold up to the speed of Big Thunder Mountain Railroad. Sometime during our three trips on the ride the FASTPASS pouch containing my Key To The World card went flying off of me. I didn't realize it when we exited the attraction. However, when we got to Pirates of the Caribbean I realized my Key To The World card was no longer with me. Luckily my best friend took over as I was in a, let's say mild, state of panic. We went back to Big Thunder Mountain Railroad and talked with several helpful cast members. Thankfully another guest had found my card and returned it to the cast members working the ride. They had been in the process of contacting Guest Services to try to return the card to me.

During the Sea portion of our land and sea vacation, I mislaid my card in our stateroom and spent a panicky 30 or 40 minutes searching until it turned up. Again, I should have taken the time to take some basic precautions - which I'll share with you below. My bad luck continued when I returned home. The Key To The World card was mislaid in my house. When I recently moved and discovered the card wasn't with my other ticket media, I took some action. I'm pleased to say that just a few days ago; a bright, shiny Fed Ex package was waiting in my door at home when I returned from work. Disney restored my unused park days on a new piece of ticket media.

Hopefully you can learn from my mistakes and follow this simple advice. Disney's official position is that they are not responsible for lost or damaged ticket media. However, at every single turn Disney Cast Members were very helpful. In the end they made sure I didn't lose a second of magical time in the parks. Here are some tips I learned from my experience.

1. Don't lose your Key To The World card/ticket media. Obviously, the best thing to do is not to lose your ticket media. The Key To The World card is like a credit card and your ticket media represents a sizable investment. Both should be protected like your cash and credit cards. Use a wallet or travel purse to keep them safe. Don't let them dangle off of you in a FASTPASS pouch which isn't designed to hold important items like that. Key To The World cards and ticket media belong in the same secure place you keep your credit cards, cash, and passport.

[Jennifer's Note: The PassPorter PassHolder Pouch is designed just for this -- I haven't lost a pass since I began putting them in this pouch.]

Uh, Who's Driving the Train at Big Thunder Mountain Railroad?
Our son usually puts his hands in the air on "thrill rides" (for added effect), but on this day he obviously needed one of his hands to shield his eyes from the bright Florida sun. When I saw the photo, I thought it looked a bit like a student raising his hand to ask a question; perhaps he was asking: "Uh, who's driving?" - photo by Rebecca_01