PassPorter Online
Award-winning travel guidebooks
Home Florida - Walt Disney World Caribbean - Disney Cruise Line California - Disneyland Resort Anywhere and Everywhere! Travelers Store Message Boards PassPorter's Club Help!
  About Us  |  Customs Office   |   Register Your Book   |   Book Updates   |  Newsletter  |  Articles  |  Photos  |   Follow Us on
Articles Menu
PassPorter Articles
Disney Dreaming
What Keeps Us Coming Back
Disney for Veteran Visitors
Rumor Round-Up
Finding Answers
Best Disney Trip Advice
Getting Your Disney Fix
How Young Is Too Young?
Top Ten Disney Questions
Tipping (Gratuities)
Timeshare Vacation Offers
Disney World on a Budget
Credit Cards 101
Money-Saving Strategies
Preparing Kids For Disney
Taking Toddlers to Disney
Planning Trips for Others
Convincing Others To Go
Importance of Being Lazy

Preparing For Your Disney Cruise
Ten "Must Pack" Items
Touring With A Group
Chaperoning A Group Trip
Ten Travel Tips
Luggage Tips
iPhone, I Travel
Driving to Disney
Driving With Kids
Child Safety Seats
CARES Harness Review
Rental Cars
Amtrak Auto Train
Airline Security
Flying With Kids
Surviving Long Flights
Surviving Bumpy Flights
Surviving Bad Vacations
Surviving Long Airport Waits
Staying Healthy
First Aid on Vacation
Solo Travel
Pregnant at Disney
Dress For Travel
Traveling With Pets
International Travel
Taking A 'Greener' Trip to WDW

Orlando Sanford Airport
Choosing a Resort
On-Site Lodging vs. Off-Site Lodging
Disney Resort Primer
Reserving a Room
Key to the World Card
Fun at Resort Hotels
Disney Vacation Club
All-Star Movies
All-Star Music
All-Star Sports
All-Star Vacation Homes
Animal Kingdom Lodge: Perfect for Teens
Villas at Animal Kingdom Lodge
Beach Club
BoardWalk Inn & Villas
Contemporary Resort
Ft. Wilderness Camping
Old Key West
Wilderness Lodge
Home Sweet Home
Grand Californian #1
Grand Californian #2
Grosvenor Resort
Hilton Resort
Orlando Airport Marriott
Radisson Resort Parkway
Shades of Green
Westin Century Plaza
Making The Most of Bell Services at Disney's Deluxe Resorts
DVC's Old Key West Resort
Preparing For Your Disney Cruise
New Ships!
Cruise Security
International Port Security
Convincing a Husband to Cruise
Palo Dinner Review
Vow Renewals Onboard
Cruising With Special Diets
Cruising St. Martin
One in a Million Cruise
Zip-A-Dee-Zip-Line: A Canopy Adventure
A 'Magic' Time In The Mediterranean
A Wrap-Up From DCL's Inaugural Mediterranean Cruise
DCL: Not Just for Kids!
Spa Villas Review
Laugh Floor Comedy Club
Mickey's PhilharMagic
Fantasyland For Adults
Mission: SPACE
Rock 'n' Roller Coaster
Star Wars Weekends
Animal Kingdom
Expedition EVEREST
Surviving the Parks as First Time Parents
Surviving the Holidays
Overcoming Kids Fears
Planning Park Days
Four Parks in One Day
Touring with Toddlers
A Kid's Perspective
A Teen's Take
Educational Epcot
Flower & Garden Festival
Mickey's Not So Scary Halloween Party
Scary Places (Halloween)
Playing "Millionaire"
Winning "Millionaire"
A Day With Allie
Past Attractions at Magic Kingdom
Meeting Mickey
Disneyland at 50
Future of Disneyland
Beyond the Disney Parks
Disney's Hollywood Studios
Monorail System
California Adventure
Expanding Disney's California Adventure
10 Reasons to Love Disneyland
A WDW Veteran's First Trip to Disneyland
A Disneyland Veteran's First Trip to Walt Disney World
Disneyland Homecoming
Walt Disney World With Pre-Teen Boys
Keys To The Kingdom Backstage Tour
Pirates & Princess Party
WDW with Teens? Absolutely!
Disney Dining Plan
More Dining Plan Tips
Dining Plan Revisited
Dining Plan Answers
Advance Dining Reservation (ADR) Strategies
Artist Point Review
California Grill Review
Nine Dragons Review
Spoodles Review
The Turf Club Review
Crystal Palace Review
Yak & Yeti Review
Tutto Italia Review
Character Dinners
Dine With A Disney Imagineer
Eating Healthy at Disney
Food Allergies
White Water Snacks
MurderWatch Mystery Theatre
Disneyland Dining: Yamabuki
Disneyland Area Dining: Pirate's Dinner Adventure
Party For The Senses
Artist Point
1900 Park Fare Dinner Review
Making Magic
Romance At Disney World
Beating The Post Trip Blues
Discovering the Magic
Magic of Slowing Down
Unexpected Treasures
Wishes Fireworks Cruise
Backstage Tours
Epcot's Segway Tour
Epcot's International Food & Wine Festival
Taking Great Photos
Taking Great Fireworks Photos
Digital Photo Q & A
Souvenirs on a Budget
Pal Mickey
Birthdays at Disney
Reunions and Gatherings
Holidays (Christmas)
More Holidays
Disney Intimate Weddings
Disney Vow Renewals
Custom Events
Preserving Memories
Scrapbooking Supplies
Finding Scrapbook Supplies at WDW
Memories and Milestones
Scavenger Hunts
Hidden Mickeys
Hidden Mickeys Book Review
Richard Petty Experience
More Richard Petty Rides
Ft. Wilderness Trail Ride
Disney Podcasts
MouseFest 2006
Cirque du Soleil: La Nouba
Making of PassPorter
Rest of the World
United States:
Big Apple Greeter
City Pass Cards
Hilton Head Island #1
Hilton Head Island #2
Celebration, Florida
Key Largo & Islamorada
Miami, Florida
Pensacola, Florida
St. Augustine, Florida
Space Coast, Florida
Tampa-St. Petersburg
WonderWorks (Orlando)
Knoebels, Pennsylvania
Las Vegas
Los Angeles
San Diego
San Francisco
Anza-Borrego Desert
Grand Canyon
The Poconos
New York City
New York Splash Tours
New York City Dining
New York: Antiques
New England
New Orleans
Nashville, Tennessee
Adventures by Disney: Wyoming
Fort Sumter, South Carolina
Zoos of the World
Universal Studios Orlando
New Attractions at Universal Orlando
Seuss Trolley Train Ride at Universal Orlando
Sanibel & Captiva Islands
Universal: For Non-Thrill Seekers?
Madison County, Iowa
The Great Smoky Mountains
Discovery Cove (Orlando)
Busch Gardens Africa: SheiKra Coaster Review
NASCAR AllState 400
Michigan's Upper Peninsula
Niagara Falls, New York
Blue Horizons at SeaWorld Orlando
International Travel:
London Museums
London's Globe Theatre
Kent, England
Bath, England
Great Britain via Harry Potter
Stockholm, Sweden
Helsinki, Finland
Quebec City, Canada
Prince Edward Island
South Africa
Leeds Castle
Windsor Castle
Dover Castle
Niagara Falls, Ontario

Replacing The Magic: What To Do If You Lose Your Park Passes

by Kara Monroe, PassPorter Guest Contributor

My last visit to Walt Disney World was in January of 2006 as a part of a Disney Land and Sea package. I was traveling with my best friend for a "girl's week" of fun and relaxation in the sun. The trip was a special treat for me as it was the first time I ever stayed on property. The trip was great, but I seemed to have a problem holding on to my Key To The World Card both on the trip and, I recently realized, after I got home. When I moved recently, I found I had lost my Key To The World Card which still had five days of park visits to be used. I have ticket media dating back to my first trip to Walt Disney World when I was in 7th grade (more than 20 years ago). But for some reason, this one seemed destined to be lost.

While at the Magic Kingdom, I had my Key to the World card in a FASTPASS pouch, hooked to a lanyard. All were Disney purchased products so no low quality knockoffs here. Apparently the FASTPASS pouch couldn't hold up to the speed of Big Thunder Mountain Railroad. Sometime during our three trips on the ride the FASTPASS pouch containing my Key To The World card went flying off of me. I didn't realize it when we exited the attraction. However, when we got to Pirates of the Caribbean I realized my Key To The World card was no longer with me. Luckily my best friend took over as I was in a, let's say mild, state of panic. We went back to Big Thunder Mountain Railroad and talked with several helpful cast members. Thankfully another guest had found my card and returned it to the cast members working the ride. They had been in the process of contacting Guest Services to try to return the card to me.

During the Sea portion of our land and sea vacation, I mislaid my card in our stateroom and spent a panicky 30 or 40 minutes searching until it turned up. Again, I should have taken the time to take some basic precautions - which I'll share with you below. My bad luck continued when I returned home. The Key To The World card was mislaid in my house. When I recently moved and discovered the card wasn't with my other ticket media, I took some action. I'm pleased to say that just a few days ago; a bright, shiny Fed Ex package was waiting in my door at home when I returned from work. Disney restored my unused park days on a new piece of ticket media.

Hopefully you can learn from my mistakes and follow this simple advice. Disney's official position is that they are not responsible for lost or damaged ticket media. However, at every single turn Disney Cast Members were very helpful. In the end they made sure I didn't lose a second of magical time in the parks. Here are some tips I learned from my experience.

  1. Don't lose your Key To The World card/ticket media. Obviously, the best thing to do is not to lose your ticket media. The Key To The World card is like a credit card and your ticket media represents a sizable investment. Both should be protected like your cash and credit cards. Use a wallet or travel purse to keep them safe. Don't let them dangle off of you in a FASTPASS pouch which isn't designed to hold important items like that. Key To The World cards and ticket media belong in the same secure place you keep your credit cards, cash, and passport.

  2. [Jennifer's Note: The PassPorter PassHolder Pouch with it's zipper and velcro pockets is designed just for this -- I haven't lost a pass since I began putting them in this pouch.]

  3. Write down the number. My story has a happy ending -- and that is that my best friend still had the number from the front of her Key To The World card (it's on the back of other ticket media). Disney was able to find my card from her number. From now on, I'll write down the number of my card and/or ticket media in a safe place (right inside my PassPorter!). That way if something happens to the while I'm on vacation I can go immediately to guest services with the information they need to look up the ticket.

  4. PassPorter's Walt Disney World 2016 Guidebook

    Available for
    15%-35% Off!
    Purchase includes a free Online Edition!

    [Jennifer's Note: PassPorter readers also suggest you photocopy the front and back of your pass and tuck one copy in a PassPocket of your PassPorter guidebook and another copy in your suitcase for safekeeping.]

  5. If you lose your ticket media go immediately to Guest Services. If you lose your ticket media while you're on vacation, go immediately to a Guest Services booth (in a park, at your resort, or in Downtown Disney). They will need photo ID and the number from the back of the card. From all the cast members I talked with during my search, chances are they will be more than happy to help you. Officially, Walt Disney World is not responsible for lost, stolen, or damaged ticket media but they do have the ability to look up ticket media and determine if you still have days/options remaining. The number on the ticket media is the easiest way for them to look up your record. If you don't have the number, a reservation number may also be used to look up the record if you're staying on property.

  6. If you realize your loss later on, email Ticket Inquiries or fax your request. After several phone calls, I was asked to email what information I had to They replied within 24 hours and asked that I fax my request along with my name, address, and daytime phone number to 407-566-4685. I sent my friend's ticket number, my name, the date of my trip, and our original reservation number. Less than a week later I had replacement ticket media in my hands.
It has been more than a year since the trip so I thought I had no hope of getting that ticket media replaced. However, as always Disney came through with a little extra magic. I was already a loyal Disney fan, but replacing my lost ticket media is just another reason I will choose Disney over other vacation options.

About the Author: Kara is an avid traveler who has logged more than 30 trips to Walt Disney World (many while she lived in Central Florida). Kara recently enjoyed her seven-night Western Caribbean cruise onboard the Disney Magic.

This article appeared in our November 1, 2007 newsletter -- subscribe to our popular newsletter today for free!

Related Articles:

  • Ten "Must Pack" Items
  • Dress For Travel
  • City Pass Cards
  • Best Disney World Trip Advice
  • Luggage Tips

    Return to | Visit the PassPorter Message Boards

    Updated 02/14/2008 

    Read additional articles from

    Subscribe to our free e-mail newsletter, PassPorter News, published for more than 58,000 opt-in subscribers worldwide. As an added bonus for subscribing, you will receive a 20% discount coupon for the PassPorter Store -- no catch!

    E-mail Address:

    First Name:

    E-mail Format:
    -Text/Don't Know  



    We respect your privacy and never sell or rent our subscriber list. Subscribing will not result in more spam! We guarantee it.

    AddThis Social Bookmark Button

    Copyright 1999-2015
    by PassPorter Travel Press, an imprint of MediaMarx, Inc.

  •        LEARN MORE
    Learn More With Our Award-Winning Guidebooks

    PassPorter's Walt Disney World guidebook

    PassPorter's Sidekick for the Walt Disney World Guidebook e-book

    PassPorter's Disney Vacation Club Guide

    PassPorter's Disney 500: Fast Tips for Walt Disney World Trips e-book

    PassPorter's Disney Speed Planner: The Easy Ten Step Program to a Perfect Walt Disney World Vacation e-book

    PassPorter's Disney Weddings & Honeymoons

    PassPorter's Festivals and Celebrations at Walt Disney World e-book

    PassPorter's Treasure Hunts at Walt Disney World

    PassPorter's Disney Cruise Line guidebook

    PassPorter's Disney Cruise Clues: First-Class Tips for Disney Cruise Trips

    PassPorter Disneyland Resort and Southern California Attractions guidebook

    PassPorter's Open Mouse for Walt Disney World and Disney Cruise Line guidebook

           SPONSOR LINKS
 RSS Feed
    More on Walt Disney World from PassPorter Readers
    Real-Time Feed from

    See more posts like this (or post your own question) at our fabulous PassPorter Message Board Community.